Legal

Privacy Policy

Last Updated: 6 February 2025

This Privacy Policy explains how Ledgerly ("we", "us", "our") collects, uses, stores, and protects personal data in connection with our financial education programs and website. We operate in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA). If you have questions about this policy, please contact us at privacy@ledgerlena.

1. Data Controller

Ledgerly is the data controller for personal data collected through our website and programs.

Business name: Ledgerly
Address: 38/5 Wireless Road, Lumpini, Pathumwan, Bangkok 10330, Thailand
Privacy enquiries: privacy@ledgerlena
Telephone: +66 2 254 7138

2. What Personal Data We Collect

We collect personal data in the following circumstances:

2.1 Contact and Enquiry Forms

Full name
Email address
Phone number (optional)
Message content

2.2 Program Enrolment

Full name and contact details
Payment information (processed via third-party payment provider)
Business or professional context (provided voluntarily by participants)
Any financial information shared during program sessions (treated with strict confidentiality)

2.3 Website Usage

Technical data including IP address, browser type, device type
Pages visited and session duration (via analytics cookies, if consented)

3. Legal Basis for Processing

We process personal data on the following legal bases under the PDPA:

Consent: For marketing communications and non-essential cookies (you may withdraw consent at any time)
Contract performance: For processing enrolment, communicating about programs, and delivering services you have requested
Legitimate interests: For responding to enquiries, maintaining records, and improving our programs
Legal obligation: Where required by Thai law

4. How We Use Your Data

To respond to enquiries and communicate about program enrolment
To administer and deliver financial education programs
To send program-related information and follow-up support materials
To process payments (via third-party providers; we do not store card details)
To improve the quality and content of our programs
To comply with legal and regulatory obligations
To send program updates or new program information, where you have given consent

5. Data Retention

Enquiry and contact data: up to 12 months from last contact
Enrolment and program participation records: up to 5 years from program completion
Financial transaction records: as required by Thai accounting and tax law (typically 5 years)
Analytics data: retained per the settings of the analytics provider, typically 26 months

6. Data Sharing with Third Parties

We do not sell personal data. We may share data with:

Payment processors: Solely for processing program fees
Email service providers: For sending program communications
Analytics providers: Google Analytics (where consented) for website usage data
Legal or regulatory authorities: If required by Thai law

All third-party providers are required to handle personal data in accordance with applicable data protection law.

7. Security Measures

HTTPS encryption for all website traffic
Access to participant data restricted to authorised staff only
Secure storage of digital records
Physical access controls at our Bangkok office
Staff trained on data handling and confidentiality obligations
Breach notification procedures in place as required by the PDPA

8. Cookies

We use cookies to operate our website and, where you consent, to collect analytics data. For full details, please refer to our Cookie Policy.

9. Your Rights Under the PDPA

As a data subject under Thai law, you have the right to:

Access: Request a copy of the personal data we hold about you
Rectification: Request correction of inaccurate or incomplete data
Erasure: Request deletion of your personal data, subject to legal retention requirements
Portability: Request transfer of your data in a structured, machine-readable format
Objection: Object to processing based on legitimate interests
Restriction: Request restriction of processing in certain circumstances
Withdrawal of consent: Withdraw consent at any time without affecting lawfulness of prior processing

To exercise these rights, contact us at privacy@ledgerlena. We will respond within 30 days. If you believe your rights have not been respected, you have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and recommend reviewing their privacy policies independently.

11. Children's Privacy

Our programs are designed for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that data has been collected from a minor, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify participants of material changes by email or by posting an updated version on our website. Continued use of our services after changes have been posted constitutes acceptance of the updated policy.

13. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or your personal data:

Email: privacy@ledgerlena
Telephone: +66 2 254 7138
Address: 38/5 Wireless Road, Lumpini, Pathumwan, Bangkok 10330, Thailand